Delivery and commissioning of a traffic management system are important, but they are only part of the story. At least as important are training, simulator exercises and support.
For example, we offer round-the-clock support. To meet your specific needs and demands for service and maintenance, Cactus Rail offers different SLA levels in service level agreements.
All levels include:
Training is always included in our projects. A new TMS is a big change for you and your staff. Training is therefore essential if you are to gain acceptance for a new system and assure quality and security.
Instead, we tailor the training to the individual TMS, the installation, the needs of your staff and your own preferences.